Privacy policy

Privacy Policy for House of Textures

At House of Textures, we value your trust and are committed to protecting your personal information. When you browse our website or make a purchase from our store, we collect certain details such as your name, email address, shipping and billing information, and payment details. This information is necessary for us to process your order, communicate with you, provide customer support, and improve your shopping experience.

We also automatically gather non-personal data like your IP address, device type, browser information, and pages you visit on our website. This helps us understand how visitors interact with our site and allows us to make ongoing improvements. We may use cookies and similar tracking technologies to remember your preferences, keep items in your cart, and provide personalized content. You can manage your cookie settings through your browser at any time.

Your information is used strictly for order processing, customer service, and internal analysis. If you opt-in to receive updates, we may occasionally send you promotional emails about new collections, exclusive offers, or lighting design tips. You can unsubscribe at any time using the link in our emails. We do not sell or rent your personal information to third parties. However, we may share data with trusted partners who help us operate our store—such as payment processors, shipping providers, and analytics services—all of whom are required to keep your information secure and confidential.

We retain your information only as long as needed to fulfill orders, meet legal obligations, or serve our legitimate business interests. We take data security seriously and use reasonable measures to protect your information. However, no online platform can guarantee absolute security, so we encourage you to protect your login credentials and avoid sharing sensitive information via unsecured channels.

If you're located in a region with specific privacy rights—such as the European Union or California—you may have the right to request access to your data, ask for corrections or deletion, or opt out of certain types of processing. To exercise your rights or ask any questions about our privacy practices, you can reach us at (insert email)

This policy may be updated from time to time to reflect changes in our practices, new regulations, or improvements to our service. Any changes will be posted on this page with a new effective date. By using our website, you agree to the terms of this Privacy Policy.